Servicing & Maintenance from Core

 

The Core Service

All training, servicing and maintenance is completed by our experienced service engineers, who have been sent around the world to the factories of all our suppliers to ensure that they really understand every component of every single machine, inside and out.

Years of combined experience within the industry also means that our engineers understand better than anyone just how much a drink-maker needs their equipment to run reliably, sometimes all year round.  

You won’t find better service anywhere else.

 


Training

With new orders (or even if your equipment was delivered years ago), we are more than happy to offer training to all users of the equipment. We know many of you like to be thrown in at the deep end, so training isn’t compulsory, but if this is something you would be interested in, please let us know. We can either add it to your quote, or quote independently for the training session on its own.

 


 Regular Services

Some of our customers have their equipment serviced monthly, usually disgorging and bottling equipment; machines that are in use all year round. Some customers only book a service once a year, usually prior to harvest, while others are somewhere in between.

Whether you bought the equipment from us or sourced it elsewhere, just give us a call to keep your equipment in perfect condition, so you can rely on it whenever you need it.

Each year, pre-harvest services with our engineers get fully booked very quickly. To make sure your equipment is performing as well as it possibly can at this critical time of year, call now to book your pre-harvest service.

 


Scheduled Maintenance

Got an air leak somewhere? Losing accuracy on your labelling machine? Maybe your equipment just won’t start but you don’t need to use it until harvest? Call us to book yourself in for a non-urgent maintenance session next time we’re in the area. We service customers all over the UK, and it would massively help us in our mission to save the planet if we could plan our Service Engineer’s diaries to be as efficient as possible.

 


Emergency Maintenance

We all know that there are times when you need something fixed as soon as possible (or at least seen by a professional). In these cases, we will always try to be with you within 48 hours of your initial contact with us.

But, if you can, try and keep your equipment consistently serviced to limit the chances of the requirement of an emergency call-out. And if we can’t make it within 48 hours, bear with us, we are busy people! Just wait a little longer and we’ll be right with you.  

If you’re in need of an emergency visit from one of our Service Engineers, please contact us

 

 

 

 

Get In Touch With Core's Service Department

For further information on any aspects of our Servicing and Maintenance areas please get in touch with our service department on:  

   Telephone 01327 342589        Email service@core-equip.com